How Our Courses Work

Our Services

What if your employees and leaders had a set of proven tools and the confidence to apply these techniques in the workplace that would help you achieve positive outcomes and improve individual and team performance?

Our workshops are based on the Amazon 5 Star book 'I Need To F-ing Talk To You: The Art Of Navigating Difficult Workplace Conversations' and provide your employees and leaders with the practical tools they need to take early proactive action to address work issues as they arise and therefore save your company time and money.

We work with you to create real life scenarios that will give your employees and leaders an accurate simulation of the difficult conversations they will have in the workplace with:

EMPLOYEES,
CO-WORKERS and/or
CLIENTS and CUSTOMERS.

We use professional actors who are experts in improvisation techniques, so they are able to ‘become’ the characters in the scenarios, allowing your employees and leaders to practice in real time. This ensures both a realistic and fun learning experience for participants.

By allowing your people to practice in real time they are able to demonstrate during the workshop a positive change in behaviour and then return to the workplace and put their learning immediately into action.

Watch an example of one of our in person courses:

or If you prefer learning at your own pace then check out one of our online courses

Book a meeting with Russell

Pricing To Suit Your Budget

From self paced video courses, half day or one day workshop to a combined blended training program of a total 24 hours of learning over a 6-12 week period (eligible for the Alberta Job Grant*), we have a training solution to fit your needs and budget.

Alberta Job Grant - Pay Only 1/3 Of The Cost

If I asked you to give me $5 and in return I’d give you $15, would you do it? If I told you that you could pay only $8,000 and I’d give you $24,000 worth of training for your team, would you do it?

The Alberta Job Grant* is a training program that does just that. It’s been in existence for several years, but amazingly is one of the most underused sources of government funding. And the best part is you remain in control. Unlike most government funded training programs you, the employer, get to decide who gets training and what type of training they get. This way, you can customize your the program to what is needed for your employees.

You are only required to contribute one-third of the total training costs. Government contributes two-thirds of the cost to a maximum of $10,000 per trainee per fiscal year. Basically, you get some of your tax money back to fund your company’s employee training.

* The Canada-Alberta Job Grant is closed for applications until March 31, 2025. This closure is due to the federal government's decision to cut funding delivered under the Canada-Alberta Labour Market Transfer Agreement.

Services

Flexible Learning Options

Our courses are typically delivered face to face i.e. in person, however, we also offer our courses live on line via Zoom and self paced with our online courses.

Face to Face

Live Online

Self Paced Learning

Frequently Asked Questions

Why is your training solution better than someone else?

Like our own internal training as an example? What makes us unique and stand out compared to the competition is that we don’t simply give you great content with engaging and knowledgable trainers … which we do … we create a simulation for your team, making the learning experience as close to reality as possible. Participants are therefore ready to put their learning into immediate effect upon returning to the workplace.

How can you cater this specific to our business needs?

We spend time talking to you to understand your specific needs, add this to our 30+ years of business experience across the private, public and non-profit sectors and then customize the learning solution to your business. You are not simply purchasing an ‘off the shelf’ course.

How can we be sure we are getting our return of investment i.e. how will we know this was worth it?

We always agree measurable outcomes with you before the workshop/program so that you can measure the change in individual performance back at the workplace (Kirkpatrick Evaluation Level 3). We also offer you a 30 day full money back guarantee if you and not completely satisfied with training. * I’ve offered this guarantee for over 25 years and never had a client request it.

The obvious one…are you flexible on pricing?

Yes we are, we can customize a workshop or program to fit your budget. We also offer a multi-product discount e.g. if you want to book multi workshops for different locations and/or teams. We also offer a great offer for a fully customized program of 24+ learning hours that qualifies for the Alberta Job Grant (where the government pays 2/3 of your training costs).

What Our Clients Say

Jeff Gerestein, City of Brooks

"Bluegem Learning & Development and Corporate Culture Shift have presented two very effective and interactive workshops with our organization. Their comedic and engaging presentation style in the ‘Managing the Unmanageable’ workshop has left a lasting impression on our staff. I highly recommend this workshop if you are looking for a valuable, cost effective customer service training option."